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WhatsApp, Telegram and Mail are the starting point. We are working to bring more channels into Quoting24, so every parts seller can help customers on the medium they already use — without changing habits and without losing requests.
Workshops, mechanics and private customers do not all communicate the same way. Some write on WhatsApp, some prefer email, others use different messengers: if the parts seller is not on that channel, the request can get lost.
That is why we are building Quoting24 as a multichannel platform: WhatsApp is central today, but the goal is to help every customer on whatever channel they use.
When a new channel is ready, it will join the same inbox: tickets, assignments, AI and ERP connection stay one continuous flow.
You will not need a different tool per channel: you keep working in Quoting24, with more entry points into the same quote.
New channels will arrive progressively. If a channel is critical for your warehouse, write to us from Contact us: roadmap priority also reflects parts sellers’ needs.
